Ideas In, Working Solutions Out
After the Sprint, after the training, ideas keep flowing. Expert Requests give your teams access to AI specialists who build custom GPTs, Claude skills, agents, and workflows on demand, delivered in days, not months.
36-hour response guarantee on every request
The Enthusiasm Gap: Where Most AI Programs Stall
Training creates excitement. Your people have ideas. An employee spots a workflow that AI could transform, a team leader envisions a custom GPT for client onboarding, a department head wants a Claude skill for report generation. But without a mechanism to act on those ideas quickly, they die in IT backlogs. Enthusiasm fades. People stop suggesting improvements. Your AI program stalls.
Expert Requests close the gap between idea and execution. Your teams submit requests through the Kowalah platform, and our AI specialists deliver working solutions, custom GPTs, Claude skills, prompt workflows, AI agents, and training sessions, in 7-14 days. Ideas keep becoming production solutions, and momentum compounds.
What Can Your Teams Request?
Custom GPTs & Claude Skills
Professional AI assistant development for team workflows, knowledge sharing, customer engagement, and department-specific use cases
- Department-specific GPTs and Claude skills for daily workflows
- Cross-team solutions that break down silos and share best practices
- Knowledge base assistants for policies, processes, and templates
- Customer and prospect-facing AI tools for self-service
- Onboarding assistants for new starters, suppliers, and partners
Build AI solutions that scale expertise across your organization and become part of how your teams work every day
Advanced Prompts & Workflows
Expert prompt engineering for business processes, data analysis, and role-specific use cases across Claude, ChatGPT, and multi-platform environments
- Department-specific prompt libraries tailored to your workflows
- Multi-step workflow automation and reasoning chains
- Data analysis and interpretation prompts for complex business data
- Role-specific prompt guides for common departmental tasks
- Prompt optimization and best practice documentation
Get professionally engineered prompts that unlock the full potential of AI for your specific business processes
AI Agents & Integrations
Connect AI to your business systems with custom agents, actions, and API integrations that automate workflows
- Custom actions connecting AI assistants to your enterprise systems
- API integrations with CRM, ERP, and business tools
- Multi-step workflow automation with simple user interfaces
- AI agent development for autonomous task handling
- Integration of AI capabilities into existing business processes
Connect AI to your systems so it becomes part of your workflow, not a separate tool your people have to switch to
Training Sessions & Expert Support
Targeted workshops, office hours, and executive briefings that keep capability growing after the initial training program
- New starter AI onboarding sessions
- Office hours and refresher sessions for existing users
- New feature and capability update workshops
- Executive briefings and board preparation materials
- Department-specific deep-dive sessions for advanced use cases
Keep AI skills growing with ongoing expert support that reinforces training and introduces new capabilities as platforms evolve
From Idea to Working Solution in Days
Your teams submit requests through the Kowalah platform. Our specialists deliver. No procurement, no SOWs, no delays.
Submit Your Request
Log your Expert Request through the Kowalah platform with details about what you need. Your team, your AI Ambassadors, or your leadership can submit.
Scope & Confirm
Our team reviews within 36 hours, confirms the approach, and schedules any discovery needed. Most requests can begin immediately.
Professional Delivery
Receive your working solution in 7-14 days, tested, documented, and ready for your team to use. Track progress through the platform.
Why Ideas Need Somewhere to Go
Without Expert Requests, the Enthusiasm Gap kills momentum. With them, every good idea becomes a working solution.
Prevents the Enthusiasm Gap
Ideas from training, Sprints, and daily work flow directly into production instead of dying in backlogs
No Procurement Delays
Pre-contracted capacity means instant access without SOWs, approvals, or vendor onboarding
Multi-Platform Expertise
Specialists across Claude, ChatGPT, and enterprise AI environments build the right solution on the right platform
7-14 Day Delivery
Professional solutions delivered fast with 36-hour response guarantee and full platform visibility
What Does an Expert Request Look Like?
Scenario
"Marketing team inspired by Sprint results wants their own content workflow GPT"
Solution
Expert builds a brand-aware content assistant with company guidelines, tone of voice, and campaign templates built in
Outcome
Marketing produces more consistent, higher-quality content with less revision, using AI that understands their brand
Scenario
"Sales leader sees what Finance built and wants an objection handling practice tool"
Solution
Custom GPT with product knowledge, common objections, and realistic role-play scenarios using voice capabilities
Outcome
Sales reps practice objection handling on demand with consistent, expert-level coaching feedback
Scenario
"Finance wants their AI assistant connected to live ERP data"
Solution
Custom action connecting their Claude skill or GPT to the ERP API for real-time financial queries and analysis
Outcome
Finance team gets instant AI-powered insights from live data without manual exports or spreadsheet work
Scenario
"HR Ambassador identifies that 50 employees need role-specific AI guidance"
Solution
Targeted office hours plus custom prompt guides for the top 5 requesting departments, adapted from Sprint examples
Outcome
Employee self-sufficiency increases, support requests drop, and each department has AI workflows tailored to their actual processes
Scenario
"Operations wants to share process documentation across teams via AI"
Solution
Cross-team Claude skill loaded with SOPs, templates, and best practices, accessible to all relevant departments
Outcome
Knowledge silos broken down, process consistency improves, and new starters get AI-guided onboarding from day one
Scenario
"CEO needs board-ready AI program update with impact metrics"
Solution
Expert prepares board presentation with program metrics from the Kowalah platform, industry benchmarks, and strategic roadmap
Outcome
Executive-quality materials delivered in one week, showing measurable business impact from the AI program
Expert Requests Power the Entire AI Program
From Sprint follow-up to training-inspired ideas to daily workflow improvements, Expert Requests are the delivery mechanism that keeps value compounding
AI Impact Sprint
Sprint discoveries generate ideas beyond the initial 2-3 use cases. Expert Requests turn those into production solutions.
Expert Request Examples:
- Build out additional use cases identified during Sprint discovery
- Adapt Sprint solutions for other departments and teams
- Create custom GPTs and Claude skills for related workflows
- Develop advanced versions of Sprint proof-of-concept solutions
Training & Change Enablement
Training creates excitement and ideas. Expert Requests ensure those ideas become real solutions instead of dying in backlogs.
Expert Request Examples:
- Build custom GPTs and Claude skills from training workshop ideas
- Create department-specific prompt libraries requested during enablement
- Develop solutions for use cases identified by AI Ambassadors
- Run follow-up sessions and office hours for advanced capability building
Ready to Keep Your AI Momentum Going?
Expert Requests are included in Kowalah Essential (12/quarter) and Executive (24/quarter) plans, or available as standalone delivery
In 60 minutes we'll review where you are, assess your team's idea backlog, and show you how Expert Requests connect to your Sprint results, training, and ongoing AI program.
Free 60-minute assessment, no commitment required