ChatGPT Rollout & Training Specialists
We turn chaos into results.
From employees hiding their ChatGPT use to every team working faster, better, and smarter with ChatGPT.
From AI Chaos to ChatGPT Excellence
Companies reach out to us after board meetings and peer conversations when they realize they need a ChatGPT plan, fast. Their IT teams may be building custom models or rolling out Copilot/Gemini, but executives know their people, and they themselves, are secretly using personal ChatGPT accounts to get real work done.
We bridge this gap. We sit next to your people, in finance, HR, sales, marketing, and show them exactly how to use ChatGPT for their specific work. Not theory. Not videos. Hands-on enablement that turns every employee into a ChatGPT power user.
That's what sets us apart: we focus on the person at the desk, what's on their screen, and how they actually work. While others chase the latest AI model, we teach your people how to use the AI that's already winning: ChatGPT.
Typical Implementation Duration
Expert Request Response
Expert Request Delivery
Founded by Charlie Cowan
Our Story: Why We Focus on People, Not Technology
"If you don't show people how to use ChatGPT, they'll carry on using it the same way they use Google: asking questions and expecting answers. That only scratches the surface of what ChatGPT is capable of."
After 25 years in enterprise SaaS sales and consulting, Charlie went independent three years ago. What he discovered was startling: the gap between what AI could do and what companies were actually doing with it was massive, and growing daily.
From leading global Google Workspace rollouts into companies with up to 100,000 employees, Charlie learned a fundamental truth: if you just give people Google Drive, they'll still email attachments. You have to show them collaboration.
Kowalah's unfair advantage? We think about the person in HR, the person in finance, the person in sales, what's on their screen and how they work, not about building custom models or fine-tuning. Companies don't need an AI strategy document. They need every employee to figure out a new way to work.
Kowalah uses the electricity analogy: it doesn't matter how electricity gets to your wall, wind turbines, transformers, AC/DC, that's all on the other side. What matters is what you plug in: your computer, your fridge, your tools. That's our focus with AI: opening every person's eyes to the tools they've got available and showing them how to use those tools in their everyday work.
The ChatGPT Change Enablement Difference
Why Partner with Kowalah
Our Approach
Hands-on, people-first
ChatGPT transformation
We sit next to your people and take every employee on the journey. This isn't self-serve videos or virtual workshops—it's in-person, hands-on enablement that transforms how your organization works.
People Over Technology
We focus on what's on your employees' screens and how they work—not building custom models or technical infrastructure.
ChatGPT Expertise
Deep knowledge of advanced capabilities most companies don't know exist: voice, projects, custom GPTs, and business applications.
Rapid Expert Delivery
Expert Requests answered within 36 hours, delivered in 7-14 days. Custom GPTs for HR, finance, marketing, and every department.
Global Partnership
Clients across UK and US. Our mission: become the leading partner to deploy ChatGPT to enterprises globally.
Where We're Headed
Our Mission & Vision
Purpose-Driven
We're defining what it means to be an AI-enabled services business—combining expert human delivery with platform technology. Our mission is to become the world's leading partner for enterprise ChatGPT deployment and change enablement. We're committed to ChatGPT as the best general-purpose AI for business transformation, and we'll continue working with the technology that delivers the greatest results for our clients.
Every Employee, AI-Enabled
Help every company and every employee figure out what it means to partner with AI. Humans + AI is an unbeatable combination.
Market Domination
Help companies that partner with Kowalah dominate their markets and beat their competition through superior AI adoption.
AI-First Future
Take every employee on the journey to understand what it means to be successful in an AI future—from intern to CEO.
Common Questions About Our Company
Partnering with Kowalah
When employees think AI, they think ChatGPT—it's already on their phones and dominates mobile AI app downloads. While enterprises deploy Copilot or Gemini as official tools, employees continue using personal ChatGPT accounts because of superior capabilities like custom GPTs, Projects, and Voice. We focus on ChatGPT because that's where user adoption naturally goes, and fighting that reality wastes time and money. We help you embrace what employees already want to use.
Traditional consultancies deliver reports and recommendations, then leave. We're an AI-enabled services business—combining expert human delivery with platform technology for ongoing partnership. You get immediate Expert Request delivery (custom prompts, GPTs, training) alongside strategic guidance. We don't just tell you what to do; we build the solutions and stay with you as your permanent AI extension team.
We're both—a services-plus-platform business. While our implementation programs deliver hands-on training and change enablement, the Kowalah platform becomes your ongoing connection to continuous value. After your initial deployment, the platform gives you access to our services, our AI accelerators, Expert Requests for custom GPTs and prompts, and the collective intelligence from every Kowalah customer implementation. You're not buying software or consulting hours—you're gaining a permanent AI capability partner.
Kowalah was founded in 2023 to solve a problem our founder Charlie experienced firsthand: leading AI transformation at companies with up to 100,000 employees and seeing the massive gap between executive AI ambition and practical employee adoption. We've channeled 25+ years of enterprise technology experience into defining what AI-enabled services means—platform technology plus expert human delivery, specifically for ChatGPT rollouts.
Yes. While our primary markets are UK and US, we serve clients globally. Our platform delivery model and Expert Request system work seamlessly across time zones. Our mission is to become the world's leading partner for enterprise ChatGPT deployment, and we're building global capabilities to support that vision.
We help you implement proper ChatGPT Enterprise governance while giving employees the tools they prefer. This includes working with IT, InfoSec, and Legal teams to demonstrate OpenAI's enterprise credentials, establish usage policies, eliminate shadow AI, and create visibility into organizational AI adoption. We turn uncontrolled personal ChatGPT usage into strategic capability with full governance.
We specialize in advanced ChatGPT capabilities most companies don't know exist: voice-enabled coaching sessions, custom GPTs for department workflows, Projects for complex work, and Canvas for collaboration. Our team stays current with every ChatGPT release and ensures your people leverage new features immediately—not months later after reading release notes. Deep ChatGPT expertise beats shallow multi-tool knowledge.
We're committed to ChatGPT as the best general-purpose AI for business transformation today, and we'll continue working with the technology that delivers the greatest results for our clients. Our focus is client outcomes, not technology loyalty. That said, ChatGPT's lead in consumer adoption, enterprise features, and rapid innovation makes it the clear choice for organizational AI transformation today.
Ready to Accelerate Your Organization's AI Journey?
Stop the chaos of employees secretly using ChatGPT while your official AI tools sit unused. Get everyone aligned on ChatGPT with proper training, governance, and ongoing support.
